Support

Support Policy

We offer FREE e-mail and telephone support for all of the products for as long as you own the products as well as during the free trial period.

Phone:  805 481 4133

E-Mail:  support@jltechnical.com

When sending e-mail, please describe the problem in detail and if possible send a screen shot of any error message you receive.

User Manuals

A User Guide is included with all downloads.  It can be accessed from the Start Menu after the product is installed.

Start Menu 

You can also download one from the links below:

Exporter User Guide

Convert ACT! to salesforce.com

Error Messages

If you received an error message while running Exporter, Click Here to view a list of common errors and their solutions. If you don't find a resolution here, please e-mail us the exact error you have received.  Also, please include the version of ACT! you are using and the version of Exporter you have.